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CRM Implementation

EFFICIENCY AUTOMATION SCALABILITY INSIGHTS

STREAMLINE YOUR WORKFLOWS AND STRENGTHEN CUSTOMER RELATIONSHIP

Managing customer relationships is at the heart of business success.

At Irregular Media, we specialise in implementing CRM systems that align with your business processes, improve efficiency, and enhance customer experiences.

Whether you're new to CRM or looking to optimise your existing system, we provide tailored solutions that empower your team and drive growth.


OUR CRM IMPLEMENTATION SERVICES

Requirements Analysis

  • Process mapping

  • Needs assessment

  • Integration planning

 

System Setup & Customisation

  • Custom configuration

  • Workflow automation

  • Pipeline setup

Data Migration

  • Data cleaning

  • Field mapping

  • Secure data transfer

Training & Support

  • User training sessions

  • Documentation and best practices

  • Ongoing technical support

 

OUR PROCESS

Our CRM implementation process is designed to streamline workflows, improve customer interactions, and drive business growth. From analysis to training, we ensure every step is tailored to meet your unique needs.

  1. WORKFLOWS STRATEGY

    Discovery & Requirements Analysis

    We analyse your current processes to identify opportunities for automation and design a CRM strategy tailored to your goals.

    Our process begins with a deep dive into your existing workflows and customer touchpoints.

    We assess pain points, map out the customer journey, and identify areas where automation can improve efficiency.

  2. CONFIGURATION AUTOMATION

    System Setup & Customisation

    We configure your CRM system to match your workflows and automate repetitive tasks for maximum efficiency.

    Once the strategy is finalised, we set up and customize the CRM system based on your specific requirements.

    This includes configuring pipelines, creating custom fields, automating workflows, and integrating third-party tools to ensure seamless functionality across platforms.

  3. INTEGRITY TRANSITION

    Data Migration

    We securely migrate your existing customer data into the new CRM system while ensuring accuracy and organisation.

    Our team handles data migration with precision, ensuring all customer information is cleaned, mapped correctly, and transferred securely into the new system.

    We perform quality checks throughout the process to maintain data integrity and minimise disruptions.

  4. ADOPTION OPTIMISATION

    Training & Ongoing Support

    We provide comprehensive training for your team and ongoing support to ensure seamless adoption of the new CRM system.

    To maximise the benefits of your CRM system, we conduct hands-on training sessions for your team members. We also provide detailed documentation and best practices for daily use.

    Post-launch, our support team remains available for troubleshooting, updates, and continuous optimisation.

GET IN TOUCH FOR YOUR CUSTOMISED JOURNEY
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Our dedicated team works tirelessly to craft strategies that deliver measurable results for your business.

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From SEO to social media management, we bring your digital marketing vision to life.

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Leveraging cutting-edge tools and analytics, we ensure every campaign delivers maximum ROI.

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We help businesses achieve their digital marketing goals with data-driven strategies and creative solutions.

START YOUR DIGITAL JOURNEY

Ready to transform how you manage customer relationships? Let’s implement a CRM solution tailored to your business needs.

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